The retail business gets tougher every year. Consumers have more choice than ever and are far more selective about where they shop. With more retailers and more stores chasing fickle and discerning customers and changing demographic trends it's no surprise this industry has seen consolidation and the demise of many well known names. In today's environment, the most successful retailers use technology as an enabler. Agile retailers have used IT to improve customer satisfaction, increase operational efficiencies and profitability, and open new sales channels. At BlueNET, we understand the complexities of implementing functionally rich, cost effective IT solutions to enable retailers. Our services and solutions result in improved productivity and major cost saving through key advantages such as more accurate supply chain, forecasting and better inventory management. Our industry expertise also helps retailers solve major problems related to customer services such as customer loyalty and customer satisfaction. We have gained this industry expertise by establishing long-lasting working relationships with clients such as Pinch-A-Penny, Rooms-To-Go, Vistakon and Circle-K.

For the past 50 years, the energy and utilities industry landscape has been dominated by the vertically-integrated business model, with companies owning and operating most or all elements of the energy value chain within certain monopoly territories and within certain business segments. During the past 10 years, this model has begun to fragment into separate lines of businesses, some of which remain regulated and others becoming unregulated, but typically remaining under a holding company umbrella. We believe this model is transitional and is, at least partially, an attempt to extend the life of the old vertically-integrated utility model and to resist the emerging new energy industry paradigm. Success in the newly forming energy and utility business segments will increasingly be determined by the quality of business / technology partnerships. Integrating technology with business strategy will be necessary to survive the industry transformation. Information Technology business units can no longer merely function in a support role; they must operate as agile businesses within the holding company. Successfully deploying technology to create and sustain competitive advantage will determine the global winners in the new energy industry. BlueNET, believes this transitional model will dominate the Energy and Utilities industry for the next five to ten years. We also believe that information technology will remain a critical success factor in the energy industry for the same reasons applicable in other industries: IT is the primary source of business process automation and cost management; it efficiently facilitates transactions with business partners and customers, and it is the foundation for emerging customer-focused business. Since our establishment, BlueNET has been privileged to work with many of energy industry's leading organizations such as Florida Power and Light (FPL), Ontario Power Generation (OPG) and WindLogics. We know and understand the trends and challenges facing the industry. Coupling this market knowledge with our technological capabilities, we strongly believe that we can serve the unique and ever changing needs of Energy and Utilities organizations.

Having recently experienced unprecedented global growth, the Tourism and Hospitality industry now faces the challenge declining leisure travel and booking, with resulting pressure on revenue and margins. Information Technology solutions are therefore crucial for this industry. Technology that has supported the rapid growth of this industry in recent years needs to be preserved and integrated with new solutions that support greater operational efficiencies and customer service. The competition continues to be fierce; as companies strive to maintain leadership and, offer attractive customer experiences, and improve their bottom line. BlueNET has global customers in this Tourism and Hospitality industry. Our success stories span their international reach. We have the business knowledge to help you succeed.

The U.S. health care system has always been a pioneer in innovation. Discoveries move from the laboratory, to the patient's bed; basic research results are translated into new understanding of diseases; better diagnostic tools and innovative treatments are continuously becoming available. Nevertheless, the healthcare industry faces major challenges. Healthcare spending and health insurance premiums continue to rise at rates much higher than that of inflation. Despite spending over $1.6 trillion on health care as a nation, there are still serious concerns about uneven quality of care and poor communication among doctors, other health care providers, and insurers. Studies have found that as much as $300 billion is spent each year on healthcare that does not improve patient outcomes. At BlueNET, we believe that all these problems facing healthcare industry high costs, uncertain value, medical errors, variable quality, administrative inefficiencies, and poor coordination are closely connected to the failure of using health information technology as an integral part of medical care. We understand how information technology capabilities can significantly contribute to building a better partnership between healthcare consumers and providers. A patient's vital medical information is scattered across medical records kept by many different caregivers in many different locations and all of the patient's medical information is often unavailable at the time of care. Our experience serving clients such as Analgesic Healthcare, Diversified Clinical Services, 21st Century Oncology and Moffitt Cancer Center & Research Institute has enabled us to develop individualized information technology services for the healthcare industry. Our solutions include: Patient Referral Management Solutions, Patient Registration and Administration Analytics, Pain Management Monitoring via OLAP Solutions, and Patient Profiling Solutions.

The transportation and logistics industry has made enormous strides in customer service, making it possible for customers to track products or goods from the point of origin, on the ship, to the dock, to the train or truck, and to the final destination. IT solution providers continue to play an important role in preserving these gains and improving this vision. It goes without saying that being able to deliver what the customer orders on time and intact is critical to success in this industry, and carriers and shippers who understand this will be competitive in today's global marketplace. Companies cannot simply put a product on the truck and not worry about it. As we've seen with some dot.com companies, you can't survive if you can't deliver. Companies need to think through how the customer returns the shirt that doesn't fit or the book that wasn't what she expected. Businesses are increasingly using the Internet to improve efficiency, making our transportation sector more competitive and dynamic. Firms are moving their supply networks and sales channels on-line and participating in the on-line marketplaces. Freight companies are teaming up with software developers. BlueNET's experience in transportation, travel and logistics industry includes a broad range of clients throughout North America, including Quality Distribution, TUI Marine and Landstar. Our solutions help these organizations consistently meet their business requirements, expand their services, and exceed the expectations of customers. Our transportation experts guide your organization through the selection, design and implementation of information technology tools that allow transportation agencies to harness the power of existing technology to better meet the business requirements and the needs of the market they serve. Our experts possess a comprehensive, unique understanding of project development and implementation in both transportation systems as well as their complimentary implementations in business intelligence, analytical reporting, business process automation and KPI management.

Of all the industry segments BlueNET serves, the Financial Services industry arguably has experienced the most intense, continuous change (particularly the retail side of the business). Financial Services institutions are confronted with declining customer bases due to increased competition, and have become locked into uneconomic cost structures. In addition, competitive pressures have generated excess capacity, depressed margins, and forced many financial institutions to the imarginal edge of risk taking.The resulting pressure to build riskier portfolios has contributed significantly to the current economic crisis. The importance of information technology to today's Financial Services industry is reflected in the high percentage of expenditures that are targeted at technology and communication. Recent studies show that, in early 2000s information technology spending were making up approximately 40% of the capital expenditures in any given financial institution. At BlueNET, we believe that information technology and financial services are inseparable. We collaborate with our clients in the financial services industry to meet their unique needs in their time frame and budget. Our consultants understand the unique business processes involved with financial services sector and offer an array of solutions to increase the competitiveness and strength of your organization. For nearly 10 years, our clients have included many large financial services and insurance organizations such as HSBC Bank, CI Mutual and American Integrity Insurance. We have provided a wide variety of IT services including business intelligence, business process automation and multi-channel banking systems. If you have specific business needs or objectives that you would like to discuss, or if you'd like a Financial Services industry consultant to get in touch with you, please contact us.